City of Dover
Delaware
Delaware
EMERGENCY MANAGEMENT AND COMMUNICATIONS
Office Hours:
Monday - Friday (8:30AM - 5:00PM)
Office Phone:
(302) 736-7003
Office Fax:
(302) 736-7002
Director:
Kay Sass
Email: ksass[@]dover.de.us
Mailing Address:
City Hall
PO Box 475
Dover, DE 19903
Our department houses Emergency Management, Communications (Public Relations), Fire Marshal's Office and the EMS Division.
Through careful planning and preparedness, the City government works to ensure we are ready for potential disasters, allowing us to make well-informed decisions when emergencies arise. Emergency Management focuses on coordinating efforts among local response agencies and strengthening partnerships at the county and state levels to ensure a unified response when it matters most.
Educating and informing our community is vital. We utilize multiple communication platforms—including our website, public hearings, social media, newsletters, and more—to keep residents informed about a wide range of topics such as Parks and Recreation programs, electrical safety, emergency preparedness, recycling, and other services provided by the City of Dover.
A key principle of Emergency Management is PPRR: Prevention, Preparedness, Response, and Recovery.
This framework outlines the full spectrum of emergency management activities:
This phase focuses on assessing and reducing disaster risks. Activities include researching natural and human-made hazards, constructing mitigation measures (such as levees and firebreaks), establishing warning systems, implementing land-use planning (such as restricting development in flood-prone areas), and enforcing building codes to improve safety.
Preparedness ensures emergency services and the community are ready for disasters. This includes developing emergency plans, training first responders, and educating the public on how to prepare and what actions to take during an emergency.
Response involves taking action during a disaster and ensuring emergency services have the personnel and equipment they need. While emergency management professionals may not directly lead field operations, they provide executive support and expert guidance to decision-makers.
Recovery focuses on helping the community return to normal after a disaster. Efforts include coordinating donations, distributing relief assistance, supporting reconstruction, and helping residents and businesses rebuild.
No single person can do everything, but by working together we can be better prepared when disaster strikes. We encourage everyone to familiarize themselves with important resources such as a 72-Hour Home Emergency Kit and other preparedness tips.
Below you will find several helpful links covering topics such as understanding weather alerts, driving safely in storms, what to do if you become stranded, and how to protect your loved ones and property.
Fire Marshal's Office - To read more about the Fire Marshal's office please click HERE
(Please note: The City does not endorse any third-party organizations referenced in these links. They are shared solely because the information is valuable to our community.)
Severe Weather Advisory Information
How to drive safely - before, during and after a storm
Emergency Kits & Shelter in place information
Prepare a safe room
Protect your Property Learn how to protect your home or business
Tips for Seniors for Emergency Preparedness
Hurricane Preparedness Tips for Families
ADDITIONAL RESOURCES
NOAA All Hazard Weather Radio
www.fema.gov
Dover Police
Dover Fire Department
Fire Marshal’s Office
Fire Safety and Plans: A site designed to aid you and your family on how to deal with preparing plans in case of a fire.
Pages for Kids : This is a wonderful site to teach your children about fire safety
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